by SPORTident » Mon Sep 26, 2011 11:10 am
Thanks to all who were so supportive about the Timing, Results, Live Safety Monitoring services we at SPORTident provided at the event.
With regard to Nick Craig, he was the first person to arrive at the timing point at Ribblehead and it was unfortunate for those following the race, the Mountain Rescue and us producing full and detailed results that for whatever reason he didn't dip his timing card at the timing point. This is no critiscism of Nick as these things happen. However, the provision of accurate live data and results is entirely dependent on the riders stopping very briefly to dip their timing card.
We use Vodafone to send the live timing data by SMS from Ingleborough, Cold Cotes, Whernside & Pen-y-Ghent. The mobile signal is extremely flakey on all 3 summits and yet every dip make it onto the Internet within 1 minute. Ribblehead is an even more challenging location for us as there are no mobile phone signals. What is quite remarkable and extremely fortunate for the 3 Peaks Cyclo-Cross and Three Peaks Fell Race is that Ribblehead is bathed in wireless Broadband transmitted from Ribblehead Station using a superb wireless network provided in the Dales by LN Communications. Using a powerful wireless antenna, we are able to pick up the Broadband 0.7KM away from the station and transmit all the data collected at the Timing Point via an Internet connection.
The volunteer woh was manning Ribblehead timing point had no way of passing the message on that Nick had failed to dip and so we all waited with bated breath until he arrived on the summit of Pen-y-Ghent. Maybe a lesson learned for the future is that if (and only if) there is spare capacity, a Mountain Rescue person with radio could be located at the Ribblehead timing point.
To summarise, it is a near impossible task to provide a flawless service in this part of the world and just to manage expectations for the future, I would suggest that (until new technologies are available), yesterday's service will be as good as it gets. In future one should expect more issues to occur with mobile service providers that could make our service seem much less successful than it was yesterday.